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<h1 bs-heading><svg bs-svg-icon><use xlink:href="#svg-"></use></svg> Help Content</h1>
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Browsersync is an open-source project created by <a href="https://twitter.com/shaneOsbourne">Shane Osbourne</a>
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<p><small>Originally supported by [JH](https://wearejh.com).</small></p>
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<h2>Help</h2>
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<dt>Why isn’t Browsersync connecting with my project?</dt>
<dd>99% of the time, it's because your web page doesn't have a `body` tag.
In order for Browsersync to connect properly the `body` tag must be present in your website (we add a script tag just after it).
Alternatively you can provide a custom rule for the snippet using [snippetOptions](https://www.browsersync.io/docs/options/#option-snippetOptions)
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<dt>Which mode should I be running in?</dt>
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<li>If you have simple HTML, CSS & JavaScript files, you need the [server option](https://www.browsersync.io/docs/options-server).</li>
<li>If you already have an existing server setup (such as an Express app, Mamp, Rails etc, then you need the [proxy option](https://www.browsersync.io/docs/options-proxy).</li>
<li>If you intend to copy/paste the snippet into your website manually, you use the `snippet` mode. This is the default mode and is
achieved by omitting both the server & proxy options</li>
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<dt>Where can I report an issue?</dt>
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<p>If you have found an issue with the Browsersync UI, please use our [issue tracker](https://github.com/BrowserSync/browser-sync/issues) </p>
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<p>Need more assistance? Please try our [documentation](http://www.browsersync.io/docs/) for user guides or our [stackoverflow](https://stackoverflow.com/questions/tagged/browser-sync) tag for answers to common problems.</p>
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<h2>Contribute</h2>
<p>We'd love for you to contribute to Browsersync and help make it even better than it is today! Please read our [contributor guidelines](https://github.com/shakyShane/browser-sync/blob/master/CONTRIBUTING.md).</p>
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